Knowledge Base
Find answers to common questions about using CyberSmart360. Browse by category below or search for what you need.
Getting Started
New to CyberSmart360? Start here. Learn how to create your account, set up your organisation, and run your first Essential Eight assessment.
Assessment Help
Everything you need to know about the assessment wizard, compliance status options, Essential Eight domains, and how to save and submit your work.
Remediation & Reports
Understand your 12-month remediation plan, manage task priorities, add evidence references, and download audit-ready PDF reports.
Account & Platform
Manage your subscription, add team members, update your organisation details, and find answers to frequently asked questions.
Can't Find What You Need?
Our support team is here to help. Email us at support@cybersmart360.com.au and we’ll get back to you within 24 hours (Standard subscribers) or 48 hours (Trial users).