Getting Started
Welcome to CyberSmart360. These guides walk you through everything you need to get up and running, from creating your account to making sense of your first assessment results.
What you’ll need
- A valid email address
- Your Australian Business Number (ABN) and/or Australian Company Number (ACN)
- Your business address
Steps
- Go to the CyberSmart360 website and click “Start your free 7-day trial” on any page.
- Complete the sign-up form. Enter your name and email address. No credit card required — you won’t enter any payment details unless you decide to subscribe later.
- Create your password. Use a strong password of at least 12 characters.
- Set up your organisation. You’ll be taken to the organisation setup page.
- Land on your dashboard. From here, you can start your first assessment.
Good to know: Your 7-day trial includes one user account and one assessment, so you can see how the platform works before you subscribe. There’s no charge unless you choose to continue. After the trial, the Standard plan is $49 / month — Founding Member rate, Standard pricing is $89/month from 1st November 2026
After you create your account, set up your organisation profile. This is what tailors your assessment to your business and produces accurate reports.
Required Fields
- Business name — as it appears on your ABN or ACN registration.
- ABN and/or ACN — enter at least one. ABN is 11 digits, ACN is 9 digits. Both are checksum-validated automatically.
- Industry — choose from the dropdown. This sets the language used in your assessment. If nothing fits, choose “General SME.”
- Business address — start typing and pick from the autocomplete (Australian addresses only).
- Staff count — roughly how many people you employ.
- Contact phone and email — optional, but worth adding.
After saving: Your organisation is created on a 7-day free trial. You can update any of these details later from the Settings page.
The ACSC Essential Eight uses three maturity levels to describe how thoroughly an organisation has implemented the controls.
Maturity Level 1 (ML1) — Start Here
The baseline, covering the fundamental controls. Best for businesses new to cyber security compliance.
Maturity Level 2 (ML2) — Building on the Basics
Adds more rigorous requirements on top of ML1. Best for businesses that have reached ML1 and want to strengthen their position.
Maturity Level 3 (ML3) — Comprehensive Protection
The most demanding level, with more comprehensive controls such as centralised logging and more rigorous patching. Best for government contractors and businesses handling sensitive data.
Your first assessment usually takes 30 to 60 minutes, and never more than a couple of hours. You don’t need to do it in one sitting — your progress saves automatically.
Before You Begin
It helps to have a rough idea of:
- How your business handles software updates
- Whether your team uses multi-factor authentication (MFA)
- How you back up your data
- Whether you restrict which applications staff can install
- How you manage admin access to computers and systems
Steps
- From your dashboard, click “Start new assessment.”
- Choose your maturity level. We recommend ML1 for your first one.
- Work through the 8 steps. Each one covers a single Essential Eight domain.
- Save as you go. It auto-saves your progress.
- Review and submit. Click “Submit assessment for analysis.”
- Wait for your results. The AI analysis usually takes a few minutes, and we’ll email you when it’s ready.
Tips: Be honest — the platform is there to help you improve, not to judge. “Partly compliant” is a perfectly valid answer. Use the notes field to capture any context.
Once your assessment has been analysed, you’ll find your results on the Assessment View page.
Compliance Score
Your overall compliance percentage (0–100%). Most businesses start somewhere between 20% and 50%, so don’t be discouraged.
AI Analysis Summary
- Strengths — what you’re already doing well
- Critical gaps — the most important areas to address, with the business impact spelled out
- Quick wins — easy improvements that make an immediate difference
- Professional help needed — controls that call for IT expertise
What To Do Next
- Review your Remediation Plan
- Download a PDF Report
- Start on your quick wins
Can't find what you need?
Our support team is here to help. Email us at support@cybersmart360.com and we’ll get back to you within 24 hours (Standard subscribers) or 48 hours (trial users).